Content

Critical bugs

Critical bugs which will down their business.

52% Total progress

1 closed (50%) 1 open (50%)

Features and Bugs 2025

Start date 01/06/2025

80% Total progress

21 closed (81%) 5 open (19%)

Related work packages

Task #2802: Admin dashboard redesign
closedTask #2804: Local City for sports/concert should be in the top
closedTask #2807: Arena Page: In NOTES display "mobile ticket transfer" instead of "XFR"
closedTask #2808: Add "standing logo" for standing tickets
closedTask #3322: Text Change
closedTask #3377: Adding 10+ Tickets
closedTask #3378: Adding More than 100 events when users is clicking on SEE MORE
closedTask #3379: Home - Away filter in team page
closedTask #3380: Removal of scotiabank and old coldplay razz picture from Budweiser list
closedTask #3381: Ticket selection pop up color change - Finalizing the Color
closedTask #3382: Ticket selection pop up color change
Task #3383: FAQ changes
closedTask #3384: Pop up to instruct users to Log in/Sign Up before buying the ticket
closedTask #3385: Country Code on Phone numbers
closedTask #3386: Search Events/Homepage link in mobile version side navigation
closedTask #3387: Proper pop up text for- Price Mistmatch issue
closedTask #3388: App and Dev branch merge issue
closedTask #3389: Error popup revamp
closedTask #3390: Braintree payment Integration
Task #3391: Migration after braintree integration
closedTask #3392: Facebook issue solution
closedTask #3624: Mobile app- Make Popular Categories with "POPULAR CHOICE"
closedTask #3642: Add new Ui in My Ticket Page for Guest users
User story #2801: Issues Reported by Jagger 06/01/25
closedBug #3000: PWA interruptions on loading web.
Bug #4715: Listing issue when click on the seat map - 18.07.2025

Go-To live issues

Bugs which is coming after going live.

100% Total progress

7 closed (100%) 0 open (0%)

Sprint 1

Start date 01/08/2024

100% Total progress

2 closed (100%) 0 open (0%)

Sprint 9

Start date 04/22/2024
Finish date 05/03/2024

about 18 months late

97% Total progress

316 closed (97%) 9 open (3%)

Related work packages

closedTask #1000: Booking confirm pop up
closedTask #1001: Move cart items after getting purchased
closedTask #1009: CONTACT US pls have its own menu tab, Replace for MORE (dont think we need “more”) on the Top menu
closedTask #1012: Make search your tickets by <bold> teams, event or venue</bold>
closedTask #1031: Forget Password
closedTask #1032: Profile
closedTask #1033: S3 Bucket
closedTask #1096: UI Implementation of Dashboard
closedTask #1097: User-Admin Flow
closedTask #1098: Check Ext or Int call for user admin
closedTask #1104: UI change in Figma file, Make Continue Fb & continue google button
closedTask #1201: FAQ Change.
closedTask #1202: Remove 4 blocks tickets warning etc. lift the page up on these teams pages
closedTask #1203: Text Replacement for Delivery and shipment page
closedTask #1204: New Text for 4 Qua in every page
closedTask #1206: Add order number column in contact us page
closedTask #1209: Remove clear view from the ticket
closedTask #1210: Pop up Model - after buy now page
closedTask #1214: Remove "--- Ticket Left" to " --- Ticket Remaining" in every page where we are showing it
closedTask #1218: Add back button in- Delivery & Shipment, Buy now, ......
closedTask #1219: Add baby blue edge in the arena page, buy now, delivery & shipment
closedTask #1248: Hover the whole section for ticket listing
closedTask #1289: All the other FAQS that used to be up, they need to be added below the current FAQs- Design
closedTask #1290: Email Template Design Thanking customers for buying ticket. - Design
closedTask #1443: Multiple Address Issue
closedTask #1890: Parking passes issue.
closedFeature #1163: Need Search bar/Filters for all the See more events pages.
closedFeature #1416: wheel chair logo - please make ROYAL BLUE though on checkout
closedFeature #1427: Payment Pop up- Text change
closedFeature #1428: On team page- Put Jays in the top left of the list
closedFeature #1446: ORANGE background with white font so it pops more + dark blue WARNING sign . Checkout page note section
closedFeature #1711: Price Range Filter Not Working as Expected
closedFeature #1724: Unable to List More Than 11 Seats Together in Ticket Listings
closedUser story #188: As an admin, I should be able to configure the featured & promoted events
closedUser story #944: BUGS - 19.04.2024 / 20.04.2024
closedUser story #998: Testing - 23/04
closedUser story #1008: Client Req Bugs/CR - 29/04/2024
closedUser story #1037: Bugs - 1.05.2024
closedUser story #1062: Email & forgot password testing
closedUser story #1164: Production BUGS
closedUser story #1180: New Staging - BUGS
closedUser story #1200: CRs - 31st May
closedUser story #1267: Ipad Mini - issue.
closedUser story #1332: New CRs for testing
closedUser story #1420: Dashboard - Testing
User story #1424: City selection Bugs
closedBug #854: Login dropdown always open
closedBug #887: User's cart items remain displayed even after logging out
closedBug #946: In Mobile - Create account page Styling and font issue.
closedBug #951: Android and IOS UI issue - footer
closedBug #952: Contact Us page contains no Header - In Mobile
closedBug #953: Android - Login page UI issues.
closedBug #957: In Mobile- Header needs changes in Home page and Other pages.
closedBug #958: Popular this Weekend image is cornered - Ui alignment issue
closedBug #959: In Mobile In Buy Now Page the Total shows $NaN.
closedBug #961: Arena page - Pricing issue
closedBug #962: In Mobile - When website is kept in Desktop view and download the app from site - in App it shows Desktop View.
closedBug #963: In Arena page - when there is No seating's in the chart - Available seats are showing.
closedBug #964: Selecting What's Happening In Toronto - Twice - page showing error.
closedBug #965: In Arena page - When there is no chart - should not show listings.
closedBug #966: Mobile phone mockup - in mobile (desktop view) - looks overlapping the above facebook link button
closedBug #967: In Web - FAQs overlapping to the top.
closedBug #987: After purchasing tickets page keeps on loading
closedBug #988: Allow to continue next page, without phone number
closedBug #989: Remove the Join Facebook banner from the homepage
closedBug #990: Keep Spacing between dollar sign and number in every page
closedBug #991: Tablet Issue- Karma logo is stretched
closedBug #992: UI- TABLET- The list of the teams will going out of the page
closedBug #993: When logging out, the user should be redirected to the homepage.
closedBug #994: Iphone- UI Alignment issue in My ticket page
closedBug #995: SignUp - there are no validation except name field
closedBug #997: UI-Mobile- allignment
closedBug #1003: Website not working.
closedBug #1006: Download Our App Button needs to be removed from PWA.
closedBug #1007: Disable download PWA option for Desktop view - In Mobile
closedBug #1010: Replace “789 remaining tickets” with “789 tickets left”
closedBug #1011: Arranging of 4 quadrants in Select Ticket Pop up
closedBug #1014: Change the color - of the order $ conversion
closedBug #1015: Make this a Blue button
closedBug #1023: Take out venue name under Section/ Row
closedBug #1024: In Mob - Login/SignUp and Username is hiding.
closedBug #1025: Remove the background of the text and make the font blue
closedBug #1026: Make this text Bold for all page
closedBug #1027: Add hover effect while selecting the ticket
closedBug #1028: Change the top Nav bar order
closedBug #1029: Create password Page UI issue - Mobile
closedBug #1038: UI -Cart Page issue - Page is not stagnant.
closedBug #1039: Push notification - timing can be reduced.
closedBug #1040: After click on Paynow - Page takes time to navigate to My tickets page.
closedBug #1041: For the logged in user the details should be pre-filled in the billing address field.
closedBug #1042: Arena page - ticket quantity in listing - issues.
closedBug #1043: My Tickets Page - Issue
closedBug #1044: Page before loading if scroll - hovering.
closedBug #1045: Footer Issue
closedBug #1046: 'Your Oder' - takes long time to load.
closedBug #1047: Arena page - The ticket selection pop-up - 4 quadrants the contents are in bold and looks different from other quadrants.
closedBug #1048: Unable to send message - contact us page
closedBug #1049: UI- Calendar issue in Profile page
closedBug #1050: Showing error when updating profile.
closedBug #1051: UI- Two save buttons are present in the profile page.
closedBug #1052: My profile page - No fields are not prefilled
closedBug #1063: Signup - After setting the password, the page remains stagnant
closedBug #1064: In user's profile page, first name and last name are placed in the same firstname field.
closedBug #1065: UI- Email UI issues
closedBug #1067: Reset password and password changed successfully email subject needs to be changed
closedBug #1069: Paynow button is not working
closedBug #1070: In Arena page - if ticket is expired, don't allow user to proceed to buy tickets
closedBug #1071: In signup process, mandatory fields needs to be specified
closedBug #1073: Mob - In arena page, Price should be same line
closedBug #1075: UI- In Mobile the event is sticking to the footer.
closedBug #1077: UI-Mob - Forgot password UI issue
closedBug #1078: UI-Mob - Desktop version - forgot password Ui issue
closedBug #1079: In mobile, there are different UI fonts when viewing menu screen from the home page compared to the other pages.
closedBug #1080: Mob - Navigating the "Contact us" page from the menu seems different than the footer navigation.
closedBug #1081: User's name does not appear in the navigation bar on the Arena page, payment page, and Myticket pages.
closedBug #1082: User straightaway logged in before verifying the email.
closedBug #1083: Where can I get my booked tickets as a guest user?
closedBug #1084: UI-Mob - desktop version - Footer issue
closedBug #1085: UI-Mob - Desktop version - the navbar items open a popup briefly when clicked, but then it closes immediately afterward.
closedBug #1090: UI- Contact us - phone number field is not cleared after message sent successfully
closedBug #1091: Email - sometimes emails are received under the promotions tab instead of primary tab of the inbox
closedBug #1092: Forgot password - continue button is not working
closedBug #1093: Set password button is not working in forgot password flow
closedBug #1094: Signup - Email should be unique
closedBug #1095: UI- Family/Misc, Broadways show, Popular this weekend The logo is wrong
closedBug #1099: UI - Reset password successfully email - misspelt
closedBug #1103: Remove Categories, this month, venue from more events pages.
closedBug #1120: Menu looks like blurry
closedBug #1121: Remove Empty space in footer - All pages
closedBug #1122: FAQs - arrow mark is not clickable
closedBug #1123: Contact us - phone number field should back to initial state, once message was sent
closedBug #1124: Upcoming Events UI alignment issue - cache issue
closedBug #1125: In contact us & order details page, cursor is pointing phone no. field as soon as when you navigate.
closedBug #1126: When navigating between Nav Bar link/events - Loader required.
closedBug #1134: Hover functionality is not working for popular this weekend, broadway shows & Family & misc
closedBug #1135: Login/ signUp font is different in hompage compared to all other pages
closedBug #1146: The profile name is shown as undefined
closedBug #1147: When applying filters, listings disappear
closedBug #1148: Back button is missing at top left corner In Arena page.
closedBug #1150: Find More Events needs changes for Top Artists and Top Teams
closedBug #1151: Profile Page UI issue
closedBug #1152: Font Doesn't match between Design and Events page.
closedBug #1153: Loader Required - when navigating.
closedBug #1159: Cart issue - for guest and login/logout of the user.
closedBug #1160: Two different time zones appears in the events and arena page.
closedBug #1161: Arena page - Cursor on scroll bar - contents shaking.
closedBug #1162: Forgot password is not available on the login page.
closedBug #1165: Karma featured events empty.ENV
closedBug #1166: ENV -Application error in WHAT 'S HAPPENING IN- issue
closedBug #1167: City selection in What's Happening in 'city name' - Not Working Correctly.
closedBug #1168: The price shows as NaN everywhere on the site.
closedBug #1169: ENV-Application error issue in top teams
closedBug #1170: ENV-Application error issue in top Artists
closedBug #1172: ENV - Clicking on any event in the Family/Misc section results in an application error
closedBug #1173: After coming back from events page of particular city selection it changes to (default) Toronto.
closedBug #1174: The "Your Order" section keeps loading on the Delivery and Shipment page
closedBug #1175: An application error in the Menu list
closedBug #1176: The search button is not working on the homepage
closedBug #1177: The login with Google links are broken on the login page
closedBug #1178: Phone number field is automatically selected when navigating to the signup page.
closedBug #1179: Email Greeting Displays User's Email Instead of Name
closedBug #1181: What's happening in Toronto appears only after refresh.
closedBug #1182: Ticket prices shows NaN - every pages.
closedBug #1183: Menu is visible in all pages.
closedBug #1184: Unable to sign-up - Shows error
closedBug #1185: Mob -Family Events/Misc UI alignment issue
closedBug #1186: Mob - Misplaced Karma Logo and Bold Login/Signup Text on Sign Up Page
closedBug #1187: Mob - Inconsistent Menu List When Navigating from Sign Up Page
closedBug #1188: Mob - Number of Tickets Left Not Displayed in Popular This Weekend, Broadway Shows, & Family/Misc Sections
closedBug #1190: Error Message Missing When Logging In Without Email Verification
closedBug #1192: Cart Count Not Increasing After Adding Tickets to cart
closedBug #1193: Old Event Images Persisting on Events List Page
closedBug #1194: Search Bar Not Working in Multiple Locations
closedBug #1195: After User Sign Up and Login - The Login and Sign-Up buttons available in the Menu
closedBug #1196: Alert Message is displayed for Verified Users During Login
closedBug #1197: Continuous Loading on "My Tickets" Page
closedBug #1198: Cart count Persist After Logout, Cleared After Refresh
closedBug #1199: An application error shows for broadway show on 1st SEP
closedBug #1207: Unable to Log In with Existing User Credentials
closedBug #1211: Mob - Contact us - select subject UI issue
closedBug #1212: Name and Email Fields Not Prefilled for Users Logged In via Facebook and Google
closedBug #1213: What's Happening in Toronto - images UI issue.
closedBug #1215: Slider Arrow Buttons should be placed in center.
closedBug #1217: Back Button Missing on Most Pages Except Arena page
closedBug #1220: Every events cost shows 0.
closedBug #1221: Exact ticket price should be displayed in Cart.
closedBug #1259: Logout Button Not Functioning Properly
closedBug #1264: Unable to Fully Clear Address Field on Profile Page
closedBug #1266: Ipad - Contact Us page - left side panel image issue.
closedBug #1268: Inconsistent UI for Event Images When Changing Cities
closedBug #1269: Order Number Field Validation Missing on Contact Us Page
closedBug #1270: Remove the space on my tickets page
closedBug #1272: Top teams images are not displayed - In prod only
closedBug #1274: ipad - forgot password screen - Ui issue
closedBug #1284: Galaxy Tab and iPad mini logo - issue.
closedBug #1285: Ticket listings - Tickets remaining - UI issue.
closedBug #1287: Login/Sign-up page Left side panel alignment issue.
closedBug #1296: Broadway Shows are Empty on Home Page
closedBug #1297: Inconsistent UI for "What's Happening in Montreal" and "What's Happening in Vancouver" Sections
closedBug #1312: Restrict Display of Past Date Events in Events List Page
closedBug #1313: Ticket Quantity Displayed Randomly on order details Page & cart page
closedBug #1330: Incorrect City Events Displayed on "What's Happening In" Section
closedBug #1336: Header wording change to "For all website order questions, please make to read our FAQ's page OR visit our Contact Us page to connect with us via email or phone."
closedBug #1338: ENV - an Application error shows for all events
closedBug #1339: FAQs Banner Image Keeps Loading When Accessing FAQs Menu.
closedBug #1350: My ticket page- Upcoming Tab- Add the following text in Upcoming tab of my ticket page
closedBug #1358: Loader is required when navigating to a search results page
closedBug #1359: Incorrect Search Bar Placeholder in Top Teams Page
closedBug #1360: An application Error on Checkout Page
closedBug #1361: Payment fails even when all provided details are correct
closedBug #1418: Old images persists.
closedBug #1419: Nav bar links - shows blank pages when navigate to event listing page.
closedBug #1421: UI issues.
closedBug #1422: Search list dropdown doesn't gets closed.
closedBug #1423: Search bar issue
closedBug #1429: What's happening in 'city' - issue.
closedBug #1430: If there is no events - Space should not be empty.
closedBug #1431: Upload button - requires confirmation after upload.
closedBug #1434: Add/Remove/Change of the events not happening.
closedBug #1435: UI changes required, if only one event is being displayed.
closedBug #1436: Unable to confirm the functioning of clicking on the buttons.
closedBug #1439: Family Events/MISC - Disappeared.
closedBug #1440: Search - issue
closedBug #1441: Event missing in search - issue.
closedBug #1442: Events images are not found.
closedBug #1445: Alignment - issue
closedBug #1449: Add Event button - text change.
closedBug #1450: When Go back - Show More button disappears, and appears when refresh of the page.
closedBug #1466: Home page shows NO EVENTS - Tickets listing page Contains Event.
closedBug #1471: Show More Button Size Varies from page to page.
closedBug #1473: When there is no event - Show more button is present in the tickets listings page.
closedBug #1474: FAQs in the Header is left alone while loading the page.
closedBug #1487: iPad Alignment - issue
closedBug #1488: Font Size of the headings can be reduced according to the design in Mobile
closedBug #1489: Spacing and Alignment - issue in Responsive Devices
closedBug #1490: Mob - Events Displayed Vertically Instead of Horizontally
closedBug #1491: Tab & Mob -"Family Events/Misc" section is centered instead of being left-aligned.
closedBug #1492: Web - Some city selection events have alignment issues
closedBug #1493: The filters on the "What's Happening" section are not working correctly.
closedBug #1494: FAQ Menu Overlaps with Loading Indicator During Screen Loading
closedBug #1495: Unable to Login with Existing Users; Incorrect 'Verify Your Email' Popup Displayed
closedBug #1496: Password Reset Confirmation Email Not Received
closedBug #1497: Add Event - Not Working.
closedBug #1498: "Show More" button should be removed when there are no 'more' events to display on the events list page.
closedBug #1509: 'Upload' button needs to be 'enabled' only after 'choose file' is done.
closedBug #1510: Profile Page the Extended Address needs to be removed from Mandatory.
closedBug #1524: More than four event are able to be added in the dashboard.
closedBug #1533: Login through facebook and google link - issue.
closedBug #1534: All the alert needs to be replaced with standard alert.
closedBug #1540: Set Password button is allowed to be clicked multiple times.
closedBug #1541: Text in PENDING tab needs changes.
closedBug #1542: Confirm SignUp and Verify email - the received mail needs proper format.
closedBug #1543: Billing Address not getting saved - in pay now page.
closedBug #1544: Remember me functionality while login is not working.
closedBug #1545: Create Password page - toast message is in bold.
closedBug #1546: In dashboard - If there are less than four added events - provide pop-up.
closedBug #1574: FAQs Page Keeps Loading
closedBug #1595: Update button - Overlapping.
closedBug #1596: Two pop-up after upload of the event.
closedBug #1611: Login Screen UI Appearance Issue
closedBug #1614: Phone Number Not Updated Correctly for Migrated Users
closedBug #1615: Region Field Not Prefilled on User Profile for Migrated Users
closedBug #1668: Login Page - Heading size
closedBug #1674: when home page is loaded the focus of the page is displayed from the middle.
Bug #1676: Listing of the tickets - load then display
closedBug #1677: Order number is not mandatory - needs removal of [*]
Bug #1680: Text showing in the side of the page as Failed to fetch.
closedBug #1681: Upload button not working - Additional Event
closedBug #1682: Event is not getting updated in the homepage.
closedBug #1683: Unable to Upload the image.
closedBug #1704: Scroll bar in the Home page when only four images present.
closedBug #1705: Purchased ticket is not viewed under pending in my tickets page
closedBug #1706: Enter my tickets page - the tickets are not viewed, it is shown after navigating tabs.
closedBug #1712: Hardcoded Featured Events Displayed Instead of Real Events - Prod
closedBug #1713: Incorrect Event Display on Mobile Devices
Bug #1714: Excessive Requests in Inspect Window
closedBug #1733: Continue button should not fade when hover - purchased ticket popup
closedBug #1737: Versioning - cache issue
closedBug #1738: Unable to Purchase Physical Tickets
closedBug #1739: NaN Displayed in Ticket Purchase Summary
closedBug #1740: Keep on Loading When Returning from FAQ Page
closedBug #1741: Ipad pro - footer issues
closedBug #1742: Ticket Remaining Text Size
closedBug #1755: Default City Selection for New Users
closedBug #1756: Incorrect Total Amount Processed After Applying Coupon Code
closedBug #1757: Footer Not Found in any of the device for My tickets page
closedBug #1765: Mismatch between selected and booked tickets.
closedBug #1768: After applying Promo Code - NAN is shown.
closedBug #1769: When Entering phone number - Application Error throwing
closedBug #1785: Page is not stagnant in responsive.
closedBug #1786: Delivery&Shipment page - Card details field issue - In Prod
closedBug #1787: WEB and IPAD - Two Orange Lines Capitalization.
closedBug #1804: Tickets appears only after navigating to other tabs.
closedBug #1805: Payment Fail Issue
closedBug #1806: Mac - Login page Ui Issues
closedBug #1807: Mobile My tickets page Ui Issue
closedBug #1808: Mismatch between selected and booked quantity of ticket pop-up issue.
closedBug #1809: Ticket quantity selection dropdown always left open.
closedBug #1812: More space in My Tickets Page
closedBug #1813: Home page - Over lap of dropdown requires changes
closedBug #1836: How many tickets pop-up select button is not working
closedBug #1837: My tickets page - 'Migrate' needs Capitalization
closedBug #1838: Physical ticket booking fails when error message pop-up shown
Bug #1840: Contact Us sending two emails
closedBug #1842: Cart number fluctuating
closedBug #1843: Filter not working for All tickets
closedBug #1862: Clicking on some event shows sandbox issue
closedBug #1863: Alignment issue - New York - Top Artists
closedBug #1864: Forgot Password - Reset password - Mail not received
closedBug #1865: Select button UI issue - Mobile
closedBug #1867: Facing continuous error on purchase of some Physical tickets
closedBug #1870: Cart count - issue
Bug #1871: UI in Mac - issue
closedBug #1888: For the users unadded addresses is viewed.
closedBug #1891: Listings shall show according to the selected requirements.
closedBug #1893: Parking pass count changes when change no.of tickets.
closedBug #1894: Fields accepting - Space as value
closedBug #1895: Application error when clicking Sign-up and also when signing-in - Not consistent
closedBug #1896: Pagination is not working - For Featured events (Rogers center, Scotiabank arena)
closedBug #1897: Accepting wrong number
closedBug #1899: User gets logged out after verify email and sign-in - sometimes
Bug #1949: Navigates to the previous page before completion of the push notification
closedBug #1950: Should not allow to save without providing the mandatory fields
Enhancement #1675: Loader shall be given as floating loaders.
Enhancement #1841: Template of the contact us mail.

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Critical bugs

Features and Bugs 2025

Go-To live issues

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